Privacy policy

At Scoopmate, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or use our products and services.

Information We Collect:

Personal Information: When you make a purchase or register an account, we may collect your name, email address, shipping address, and payment information.
Device Information: We may collect information about the device you use to access our website or use our products, including IP address, browser type, and operating system.
Usage Information: We gather data about your interactions with our website, such as pages visited, links clicked, and features used, to enhance your browsing experience and improve our services.
Cookies: We use cookies and similar tracking technologies to collect information about your preferences and optimize your experience on our website.

Use of Information:

To provide and improve our products and services, process transactions, and fulfill orders.
To communicate with you about your purchases, account information, and provide customer support.
To personalize your experience, deliver relevant content, and offer tailored promotions.
To analyze trends, track website usage, and gather statistical information to enhance our products and services.

Information Sharing:

We may share your information with trusted third-party service providers who assist us in delivering our products and services.
We may disclose your information to comply with legal obligations or respond to lawful requests and protect our rights, safety, and property.
We will never sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, loss, or alteration.
However, no method of data transmission or storage can guarantee absolute security. We cannot be held responsible for any unauthorized access or breach that is beyond our reasonable control.

Your Choices:

You have the right to update, correct, or delete your personal information by contacting our customer service.
You can opt-out of receiving promotional emails or marketing communications by following the unsubscribe instructions provided in the email.

Children's Privacy:

Our products and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to Privacy Policy:

We may update our Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective upon posting.

By using our website or engaging with our products and services, you consent to the collection and use of your information as outlined in this Privacy Policy.

If you have any questions or concerns about our Privacy Policy, please contact us at meow@scoopmate.ca.